Select Order manager and Bring a device to AT&T.
Enter IMEI number for the device that you want to upgrade and press Check.
Specify your device model. You can select from bundle templates, if your model is included into any bundle, or browse all catalog.
Select a plan and add-ons and press Continue.
Select features and press Continue.
Provide all requested details for Shipping or you can choose existing ServiceNow user from the list of users. Press Continue.
Check your Order summary and press Checkout.
You can check Requests fulfillment status in the Requests listing.
Mar 15, 2018
Select Order manager and choose Reinstate line. Enter the phone number that needs to be reactivated- the 10-digit telephone number and Device's IMEI number and press Reactivate. You can check Requests fulfillment status in the Requests listing.